Download Shop > Help

-> Terms and Conditions of Use

Do you store my credit card details on your site?
No, that information is not stored by us. When you reach the end of the checkout process you will be taken to PayPal's website where you enter your credit card details. We will receive an automated response from PayPal informing us if the payment was successful.

Do I need to create an account to use the Tangerine Dream Download Shop?
Yes, by creating an account you will be able to shop faster and to keep track of the orders you have previously made.

What are the system requirements for this music service?
You must have a PC running Windows 98 or above with Windows Media Player 7 or above. We recommend Windows XP and Windows Media Player 10. Mac requirements: Mac OSX and iTunes 4 or above

Will these downloads work on a Mac?
Yes, the music downloads will work on a Mac and be compatible with iTunes and iPod.

Windows Media Player
If you are trying to play files on a PC, make sure you have Windows Media Player Series 10.
You can download this for free at

Windows Media FAQ's
If you are trying to play files on a PC, please try the Windows Media FAQ's here:

What portable players will these downloads work with?
Different portable players support different formats, but all common portable players will play the MP3 that you have purchased.

I have just purchased MP3 files, how do I download them?
Once you have gone through the checkout procedure the download link will appear on the checkout success page. The download link is also available on your order status page: Simply click on My Account and your orders will be displayed at the top of the page after login.

For how long will the download link stay active?
The link will be available for 24 hours, after that it will be automatically removed. If you feel you need longer you can email us at

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